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Full Support for Regulatory Compliance                                                                                    Total Support for Regulatory Compliance


              − Shimadzu's commitment−



              The FDA does not, and cannot, certify the hardware, software or services of   the customer is extremely important for regulatory compliance.  Support for Document Creation
              specific manufacturers as regulatory compliant.    Therefore, Shimadzu offers the user meticulous total support over the entire
              The reason being that compliance with the regulations requires management   lifecycle of the product, from consultations before installing a new system to   To ensure regulatory compliance, system and operational management   documents for regulatory compliance. We provide detailed, total support across
              and operating procedures and the associated documentation for the system,   regular post-installation inspections. Shimadzu in-house systems remain alert to   procedures must be documented, and the equipment must be operated in   the entire system lifecycle, from discussions prior to system introduction to
              which involves operational requirements additional to the functions offered by   the new requirements of regulatory agencies and national and international   accordance with these procedures, necessitating operational conditions besides   periodic inspections after introduction, and even system replacement.
              the product.                                       trends to continue to offer comprehensive support for customer requirements.  the functions that the equipment being used possesses.  In addition, we respond promptly to trends across the globe, such as new
              Consequently, the creation of the company policy and validation master plan by                                            In addition to the many procedures generally administered by the equipment   requirements from regulatory agencies, thereby maintaining a flawless support
                                                                                                                                        manufacturer, Shimadzu also provides services to support the creation of   organization always capable of responding to customer requirements.





              Extensive Shimadzu worldwide customer support network for FDA compliance                                                                                     This is an optional service. Total support as described is only available in certain countries.
                                                                                                                                                                                    Please contact your local Shimadzu representative for clarification and details.
               Organizational diagram of 21 CFR regulatory compliance
                                                                                                    Overseas                                 Introduction           System                System Operational
                                                                       Provision of the                                                      Plans                  Introduction          Management                     Retirement
                                                                       latest information
                                              Customer
                                                               Reaction to              FDA Regulation Consultant
                                                                requests                   (Contracted by Shimadzu)
                            Local Sales                                    Requests
                   Japan       and                                                        ·Periodic seminar lecturer                                 Validation plans           Validation reports  Periodic inspections  Renewal plans
                           International                           Shimadzu US            ·Mock inspections
                            Marketing             Various requests                        ·Products evaluation
                             Division           (including evaluation and  Marketing Center
                                                provision of information)
                     Regulatory Compliance                      ·FDA regulation information                                                             Definition of          Performance
                          Project Team                           manager                                                                               user requirements      Qualification (PQ)
                                                                ·Marketing manager
                                                                                                US FDA                                                                                             Sample Architectural Documentation
                      ·Business Unit            Information provision         Requests for
                      ·R&D Dept.                Technical guidance         cooperation including  ·FDA regulations                                       Supplier evaluations
                      ·Quality Assurance Dept.                             participation in seminars  ·Provision of regulatory information
                      ·Customer Support                       Reaction to requests      ·Seminars within the FDA                                                                                  [System Developmental Documents]
                                                              from FDA including        ·Seminars outside of the FDA                                                                              Validation Plans
                                                              seminar participation
                                                                                                                                                                                                  Required Specifications
                                                                                                                                                                                                  Supplier Assessment Plans and Reports
                                                                                                                                                           Functional        Operational          Functional Specifications
                                                                                                                                                          specifications    Qualification (OQ)
                                                                                                                                                                                                  Design Specifications
                                                                                                                                                                                                  DQ Plans and Reports
                                                                                                                                                                                                  IQ/OQ/PQ Plans and Reports
                                                                                                                                                                                                  Validation Reports, etc.
                                                                                                                                                                               Installation
                                                                                                                                                            Design specifications
                                                                                                                                                                              Qualification (IQ)
                                                                                                                                                                                                  [System Operational Management Documents]
                                                                                                                                                                                                  Operational Management Standards
                                                                                                                                                                                                  Documentation Management Procedures
                                                                                                                                                                                                  Change Management Procedures
                                                                                                                                                                       System build               System Management Procedures
                                                                                                                                                                                                  Security Management Procedures
                                                                                                                                                                                                  Backup and Recovery Procedures
                                                                                                                                                                                                  Archiving Procedures
                                                                                                                                                        Design                                    Troubleshooting Procedures
                                                                                                                                                     Qualification (DQ)                           Education and Training Implementation Procedures etc.






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