To ensure optimal Customer Satisfaction in using the our product as a contribution to the customer success, we have the Training Center with Laboratory and Experienced Application Chemist to provide advice and consultation on instrument system analysis and problem solving.
We also provides Training Courses on Application and Maintenance of instruments at customer’s premises or at the our Training Center as follows:-
– Principle
– Operation
– Maintenance
– Troubleshooting
– Application
In addition, Shimadzu has a Customer Support Center at SHIMADZU (ASIA PACIFIC) PTE LTD. in Singapore and SHIMADZU CORPORATION in Japan for customer services on various application aspects.